Terms & Conditions – Mauslot Online Casino Malaysia

By accessing, registering for, or using the mauslot platform in any way, you expressly accept and agree to be fully bound by these Terms & Conditions. This acceptance includes but is not limited to:

• Browsing the mauslot website (mauslot.ws) whether as a guest or as a registered member.
• Registering a new account on the mauslot platform.
• Making any deposit or withdrawal using the available payment methods.
• Using any game, product, or service offered by mauslot.
• Claiming or using any bonus, promotion, or special offer from mauslot.

To register and use the mauslot platform, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 21 years old at the time of registration. Mauslot reserves the right to request age verification at any time.
• Location: mauslot services are offered to residents of Malaysia. You are responsible for ensuring that your use of the mauslot platform complies with the laws applicable in your place of residence.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement.
• Non-Employees: Employees, contractors, agents, or immediate family members of mauslot employees are not permitted to register as members.
• Non-Problem Gambler: If you have self-excluded from any gambling platform, you are not eligible to register with mauslot.

Each player is only permitted to hold one (1) account at mauslot. Opening multiple accounts under the same individual is a serious violation that may result in the termination of all accounts and forfeiture of all balances.

3.1 Registration Information

You are required to provide complete, accurate, and up-to-date information during registration, including:

• Full name as stated on your Malaysian Identity Card (MyKad) or other valid identification document.
• An active email address that you have access to.
• An active Malaysian mobile number registered in your name.
• Exact date of birth for age verification purposes.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your password and the security of your mauslot account. Please take the following steps:

• Do not share your mauslot account password with anyone, including family members.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your mauslot account after every session, especially when using a shared or public device.
• Contact mauslot support immediately if you suspect your account has been accessed without your authorisation.

3.3 Identity Verification (KYC)

Mauslot reserves the right to request identity verification at any time, particularly prior to processing withdrawals. Required documents may include a copy of your MyKad, bank statement, or recent proof of address. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

4.1 Accepted Deposit Methods

Mauslot only accepts deposits via the following approved Malaysian payment methods:

4.2 Withdrawal Policy

Withdrawal of winnings is subject to the following conditions:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals will be processed within 5 to 15 minutes for fully verified accounts.
• Funds will be sent to the same payment method used for the last deposit.
• Mauslot reserves the right to request KYC verification before processing any withdrawal.
• The first withdrawal for every new account requires full identity verification.
• Accounts that have not fulfilled the bonus rollover requirements are not eligible to make withdrawals until those requirements are met.

Mauslot offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and specific terms stated alongside each offer.

5.1 General Bonus Terms

• Each bonus may only be claimed once per member unless otherwise stated.
• Rollover requirements must be met before any winnings from a bonus can be withdrawn.
• Mauslot reserves the right to void any bonus claimed through unauthorised or fraudulent means.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• In the event of any conflict between a bonus offer and these Terms, these Terms shall prevail.

5.2 Rollover Types

All games available on the mauslot platform — including video slots, live casino (baccarat, blackjack, roulette), e-sports betting (MLBB, DOTA 2, CS2), and other table games — are subject to the following rules:

• The results of all RNG slot and table games are final once the game session has concluded.
• For live casino games, the result announced by the dealer is final. Any disputes must be raised within 24 hours of the relevant match/session.
• Mauslot reserves the right to void any bets or winnings arising from technical errors, network disruptions, or significant system faults.
• In the event of a connection disruption during gameplay, the outcome will be determined based on mauslot's server records, which shall be final.
• Esports bets cancelled due to a postponed or cancelled match will be refunded to the player's account within 24 hours.

The following activities are strictly prohibited on the mauslot platform and may result in immediate account termination and referral to the relevant authorities:

• Multiple Accounts: Registering or managing more than one mauslot account.
• Identity Fraud: Using another person's personal information to register or operate an account.
• Money Laundering: Using the mauslot platform to conceal or launder illicit funds.
• Hacking & Third-Party Software: Using bots, automated software, scripts, or any other technical means to exploit the mauslot system.
• Unauthorised Collusion: Colluding with other players dishonestly to exploit games or bonuses.
• Threats & Harassment: Threatening, harassing, or abusing any mauslot employee or fellow player on the platform.
• Payment System Abuse: Initiating unauthorised chargebacks or disputing legitimate transactions.

8.1 Termination by Mauslot

Mauslot reserves the right to suspend or terminate any member's account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed instances of fraud, money laundering, or any other illegal activity.
• Failure to submit the requested KYC documents within the specified timeframe.
• Requests from relevant legal or regulatory authorities.
• Accounts that have been inactive for more than 24 consecutive months.

8.2 Closure by Member

You may close your mauslot account at any time by contacting the mauslot customer support team via live chat or email. Prior to closure, all eligible balances will be returned to the payment method used, subject to the completion of any outstanding rollover requirements.

To the extent permitted by law, mauslot and its affiliates, directors, employees, and agents shall not be liable for:

• Any financial losses incurred as a result of using the mauslot platform.
• Service disruptions caused by system maintenance, cyberattacks, or other circumstances beyond mauslot's control.
• Inaccuracies or omissions in the information displayed on the mauslot website.
• Any indirect, incidental, or consequential damages arising from the use of the mauslot platform.

Mauslot does not guarantee that the platform will be error-free or operate without interruption. You use the mauslot platform at your own risk.

Mauslot reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Such changes take effect immediately upon being published on the mauslot website.

It is your responsibility to check this page periodically for any changes. Your continued use of the mauslot platform after changes are published constitutes your acceptance of the amended Terms.

The "Last Updated" date shown at the top of this page reflects the date of the most recent amendment to these Terms.

If you have any questions, concerns, or complaints regarding these mauslot Terms & Conditions, please reach out to our team through the following channels:

• Live Chat: Available 24/7 directly within the mauslot platform. Average response time is under 3 minutes.
• Email: support@mauslot.ws – responded to within 24 business hours.
• WhatsApp: mauslot's official WhatsApp number can be found in the "Contact Us" section of the platform after logging in.

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